Starting a Top Contributor Program
Read about the Top 10 knowledge nuggets to gain insight on starting a Top Contributor program: A Top Contributor program is a community management strategy that recognizes and empowers highly engaged and knowledgeable members within a community. Top Contributor programs are important for enhancing member engagement, providing support, creating valuable content, and acting as advocates for the community. To start a Top Contributor program, assess the community's needs, define program goals, identify potential Top Contributor, establish selection criteria, and provide proper onboarding and training. Top Contributor can be rewarded and recognized through badges, exclusive privileges, public acknowledgments, and tangible rewards to show appreciation for their contributions. Empower Top Contributor by offering training programs, dedicated communication channels, access to analytics, and involving them in decision-making processes. Evaluate the performance of the Top Contributor program through engagement metrics, response time, member satisfaction, and community growth. Sustain a Top Contributor program by maintaining regular communication, offering growth opportunities, conducting periodic program reviews, and fostering a strong community culture. Benefits of having a Top Contributor program include increased member engagement and satisfaction, enhanced support and resources, a vibrant community culture, and overall community growth and success. Top Contributor programs can be implemented in various types of communities, regardless of their size, industry, or niche. By implementing a Top Contributor program and following best practices, you can leverage the power of engaged and knowledgeable community members to create a thriving and supportive community environment.Top Contributor metrics
We've recently implemented a top contributor program and our stakeholders are asking how we are evaluating the success of our program. This is a topic we didn’t consider prior to implementation, and I need to show the immense value of our top contributors. The only "metric" I can think of to report on is member satisfaction with a community wide survey. What else can I do to provide more concrete evidence? TIA!
