Forum Discussion

MiquaW_iTalent's avatar
MiquaW_iTalent
Community Manager
5 months ago

Current limitations for SmartConX

If any, what are the current limitations and are there plans to enhance them?

  • SmartConX Team: We have identified several areas for improvement:

    - The "Request a Demo" feature requires enhancement to broaden its accessibility to customers.

    - Message deletion and movement within syndication are currently not supported by the product and require development.

    - There is a focus on enhancing the user interface to optimize its effectiveness for customer interaction.

    Additionally, we have enhancement plans underway:

    - Enhancing the workflow to facilitate comprehensive demo trails for customers to gain a better understanding of the product.

    - Developing functionality to support message movement and deletion events within syndication.

    - Progressing with the redesign of the Middleware UI framework from AngularJS to React.