Knowledge Base Article

Bi-Directional Syndication Between Teams and Khoros

Many of the most knowledgeable team members (Product Mgrs, Engineers, etc.) live inside the organization and use an internal collaboration tool such as Teams. They rarely if ever engage in the external community where customers and prospects engage. Although they may be tasked by management to contribute to the external community, it is outside their normal workflow within Teams, which in as of itself is an inhibitor to contribution. 

Now with CollaborationConX for Teams, content is easily syndicated between Khoros Community and Microsoft Teams in real-time.

 

This is a role based capability that can be enabled for Community Managers, Moderators and expand to SuperUsers as an additional benefit giving them greater access to SMEs within the organization.     

Updated 5 months ago
Version 2.0
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