Forum Discussion

Team Member

3 months ago

Measuring success of change management efforts

I am responsible for a Change Management Office (CMO) that partners with the PMO to ensure successful outcomes for all our initiatives. I would like to understand how we can better measure our chang...

value realization

Whitney_iTalent

Team Member

3 months ago

I suggest focusing on defining success early by differentiating between project objects vs organization benefits. Also, tracking a mix of KPI’s such as adoption rate and employee engagement and satisfaction

Forum Discussion

Measuring success of change management efforts

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