Recent ContentWelcome to the Community! Welcome to the itD Community! Learn more about itD and the important role you play in the community. Who We Are itD is a global software engineering and technology consulting firm that helps comp...10 Ways AI Enhances the UX in Coveo Coveo is a cloud-based intelligence platform that leverages artificial intelligence and machine learning to provide personalized search and recommendations. This enhancement to the user experience is...Multi-directional Translation In-Community Community supports a global audience but to often supports one language - English. With In-Community translation on Community is able to support multiple languages speakers - all in real-time. With L...The Importance of Flexibility in Community Management Community management involves handling the interactions, comments, and discussions that take place within an online community. While processes and guidelines are essential, they don't always cover al...How to Increase Engagement? We are looking to increase engagement from our community users. Since the initial launch of the community, I feel like the contributions of our users has dramatically decreased. Does anyone have any ...SolvedStarting a Top Contributor Program Read about the Top 10 knowledge nuggets to gain insight on starting a Top Contributor program: A Top Contributor program is a community management strategy that recognizes and empowers highly eng...Cross-Community Translation Many larger organizations establishes language specific communities to support the diverse customers around the world. The challenge has been how do the language specific communities benefit fro...Unleashing the Power of Customization to Build Thriving Online Communities Customization empowers platform administrators to create unique and engaging experiences tailored to the specific needs and preferences of their community members. Below outlines the importance of cu...Leveraging Data-Driven Communities for Call Center Call Deflection and ROI Improvement Improvement Enterprises utilize community platforms as a strategic tool for call deflection. By providing comprehensive knowledge bases, customers can find answers to their questions without needing ...Upgrade to Aurora with iTalent’s strategic road map and playbook This new version promises many benefits, including improved user experience and deeper analytics that empower businesses to nurture their online communities. Amid these advancements, iTalent Digit...
